The chip in this device is non-removable
Resin, brass with anti-tarnish, rubber strap
Resin Approx. 48.4 x 19.5 x 3.9mm, Finished piece with strap 23cm, Rubber strap is 16mm wide
Fits wrist sizes 17cm to 21.5cm approx.
A faulty device can be returned within 6 months for a replacement or full refund. To return your device, you must complete the returns form and return it, along with your device by post.
Note – To exchange a faulty or damaged device, it needs to be within its 6-month warranty period, which starts from the date of activation.
You can also contact us without using this form, but please make sure you provide full details of your order to help us to identify it.
If your device was purchased through an approved retailer please contact them directly to make arrangements.
Orders via the Pingit eStore can be cancelled within 28 days of your order. To cancel and return your device, you must complete the returns form and return it, along with your device, to Pingit by post.
If you purchased your device from an approved retailer, please contact them directly to discuss this.